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This page explains what data we collect when you use your indobwt account, how we store it, and what choices you have over it. Every section here is about your personal information — from the moment you open an account through every GoPay, QRIS, or Bank Transfer transaction you make, where local law and eligible regions permit.
When you create an account with us, we collect the details you submit during registration — your name, contact information, and the credentials you choose. As you navigate the lobby, place sports bets, or fund your wallet, we also record transactional data: the payment method used (GoPay, QRIS, or Bank Transfer), the amounts involved, and timestamps tied to each action. We collect this because it is necessary to operate your account, process withdrawals back to your wallet, and respond to support requests you raise with us. We do not sell your personal data to third parties. Aggregated, non-identifying usage patterns may be analysed internally to improve how the lobby, wallet flow, and account navigation work for you. Where law in eligible Indonesia regions requires us to retain records — for example, transaction logs tied to your Bank Transfer or GoPay activity — we keep them for the period the applicable regulation specifies, then remove them. You can review what data is associated with your account by logging in and opening the account section, or by contacting our support team directly. Availability of specific data-handling features depends on local law and the region where your account is registered.
Every GoPay deposit and withdrawal tied to your account is logged with a timestamp and status. You can review this history inside your account dashboard after login. We retain these records as required by applicable regulation in supported Indonesia regions.
QRIS scan payments are recorded against your account session and wallet balance. The record shows the amount, date, and resulting wallet update. We do not store the QR image itself — only the transaction metadata needed to verify the payment completed correctly.
Bank Transfer entries include the reference number, amount, and confirmation status. If a transfer is queried, our support team uses this log to trace the status. Records are held for the retention period required under applicable local rules and then deleted.
We log login timestamps and the device type used to access your account. This is used to detect unusual access patterns and to help you verify your own session history through the security section of your account page.
This policy covers data we hold directly — your registration details, wallet activity, and account interactions on indobwt. It does not extend to third-party services you reach through links we may display, nor does it govern how payment processors like GoPay or your bank handle data on their own systems. Understanding the boundary helps you know where to direct questions about your information.
All personal data you submit when opening or updating your account is covered here — login credentials, contact details, and security settings you configure through the account page.
Transaction records for GoPay, QRIS, and Bank Transfer activity processed through your indobwt wallet fall within this policy. What payment processors do with data on their own networks is governed by their separate policies.
Pages visited, game sessions opened, and navigation paths within the lobby are logged as usage data under this policy. This data is not linked to your name when used for internal analysis; it is tied to your account only for security and support purposes.
External links, payment provider apps, and any service outside the indobwt domain are outside this policy's scope. We recommend reviewing the privacy terms of any external service you connect to when funding or withdrawing from your account.
You have practical choices over the data we hold. The most direct route is your account dashboard — after login, the account section lets you review the profile details we have on file and update contact information yourself without needing to contact us. If something looks incorrect, the same section has fields you can edit directly. For records you cannot change through the dashboard — such as historical transaction logs or account-level retention data — you can raise a formal data request through our support channel. We will confirm what we hold and, where local law in eligible Indonesia regions allows, fulfil a correction or deletion request within a reasonable period. Raising a question about how your data is used does not require you to close your account; you can ask while continuing to use the lobby and wallet normally. All requests are handled by the same support team available through the contact paths listed on this page.
Log into your account and open the profile section to see the personal details we hold. Transaction history for GoPay, QRIS, and Bank Transfer entries is in the wallet log, visible without needing to contact support.
Most contact and profile fields can be edited directly inside your account page. For fields locked after verification, submit a correction request through our support channel with the details you want updated.
If you want to understand how a specific piece of your data is used or stored, send a message through the support contact path below. We will respond with a clear explanation of the relevant data handling practice.
Where permitted under applicable law in your eligible Indonesia region, you may request deletion of personal data we are not legally required to retain. Submit this through the support channel; we will confirm scope and timeline in our reply.
Questions about how your data is handled, or requests to review or correct your account records, can reach us through the following paths. Our support team handles privacy-related questions alongside general account help — you do not need a separate channel.
Open the chat icon from any page on indobwt to reach our support team directly. Privacy and data questions are handled through the same chat — describe your request and our team will direct it to the right person.
For written data requests — corrections, retention queries, or formal removal requests — send an email through the contact address listed in your account help section. Include your registered account name so we can locate your records promptly.
The help section inside your account page contains answers to common privacy questions and links to the data-request form. Start here for quick answers before contacting the support team directly.
Security and data integrity are built into how your account operates day to day. Sessions are protected in transit, and account access requires the credentials you set at registration. We keep data only as long as necessary — active account records are held while your account is open; transaction logs are retained for the period required by applicable local regulation, then removed from our systems.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use cookies to build advertising profiles or share browsing data with third parties. Cookie settings can be adjusted through your browser.
Login sessions are tied to your credentials and device session. If you notice a login you do not recognise in your account security log, use the session-management controls in your account page to end it and contact support to review the activity.
Personal data is kept for as long as your account is active and for the additional period required under applicable Indonesia regional regulation. When data is no longer required, it is deleted from our active systems. Retention periods for specific data types can be confirmed by contacting support.
When this policy changes in a material way, we post the updated version on this page and note the revision date at the top. Continued use of your account after a posted update means you have had the opportunity to review the change. For significant changes, we may send a notice to your registered contact.
Real questions we get from account holders about how their data works on indobwt.
We collect the registration details you submit — name, contact information, and login credentials. Once your account is active, we also record wallet activity including GoPay, QRIS, and Bank Transfer transactions, login timestamps, and the device type used to access your account.
Yes. Log into your account and open the wallet section to view the full history of GoPay, QRIS, and Bank Transfer activity. Login history is in the security section of your account page. Both are visible without contacting support.
We do not sell your personal data. Payment processors like GoPay handle transaction data on their own networks under their own policies. We may share data where required by applicable law in eligible Indonesia regions, and only to the extent that law requires.
Most profile fields — contact details, display name — can be edited directly in your account page after login. For fields locked after verification, send a correction request through our support channel with the correct details and your registered account name.
Active account data is held while your account remains open. After an account is closed, we retain records only for the period required under applicable local regulation in eligible Indonesia regions. Once that period ends, the data is removed from our active systems.
Send a deletion request through the support contact path — email or live chat — including your registered account name. We will confirm which data can be removed under applicable law in your eligible region and provide a timeline for completing the request.